Before payment
You may withdraw an unpaid request at any time. A submitted request does not reserve a practitioner’s time until verified payment confirmation is received.
Before personalized work begins
The final policy will explain cancellation and withdrawal rights that apply to the actual seller and customer location. It will also identify the customer-support contact and the process for requesting a refund.
After work begins
Because readings are personalized, refund eligibility can depend on whether the practitioner has started work, whether the agreed deliverable has been supplied, and mandatory consumer law. The customer must see and accept the applicable terms before payment.
Delays and quality concerns
If delivery is delayed or materially different from the agreed scope, the operator will review the order and offer an appropriate remedy consistent with the final policy and applicable law. Chargebacks must not be used as the first contact route where a direct resolution is available.